Field Service Engineer - Pennslyvania

We are currently searching for a Field Service Engineer based in the Pennslyvania region to join our Field Service team. This position is fully remote role where work will be performed at customer sites and has the opportunity for occasional work-from-home days.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. 

We are currently searching for a highly motivated Field Service Engineer to work with the Road Weather Information Systems product line to provide technical field support, field installation, and training. This Position requires 75% to 90% travel in North America, with potential for international travel. 

 
Your key responsibilities include:

• Managing customer interactions in a confident and professional manner to ensure customer satisfaction.
• Participation in installation and commissioning of Vaisala Road Weather systems and products at customer's locations to ensure full functionality according to specifications.
• Provides on-site technical service to troubleshoot and repair Vaisala products.
• Coordinates problem resolution with engineering, sales, and other personnel to expedite.
• Produces commissioning and service reports for field activities.
• Analyzes review and inspection findings to determine source of problem and performs or recommends repair, replacement, or other corrective action.
• Develops knowledge base based on field investigations, engineering changes, and overall knowledge of product.

Qualifications:

• Associate Degree or equivalent Military/technical school and at least 2 years of experience in field service work and technical troubleshooting.  Or equivalent combination of education and experience
• Strong time management and organizational skills
• Attention to detail
• Independent and self-motivated
• Ability to work with minimal instruction
• Strong communication skills with technical competence
• Travel will be approximately 75% to 90% of the workload 
• Prepared to travel internationally in support of our products 
• Ability to work alone in harsh outdoor environments, including cold and hot conditions and remote locations. 
• Able to adhere to company and OSHA safety standards
• Strong Service orientation and customer focus
• Energetic and Driven to Succeed

ANTICIPATED SALARY RANGE: $38-$46 per hour ($80,000-$95,000 annually). Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.  Additionally, we offer our employees a competitive benefits package which is outlined below.

Ready to take every measure for the planet? Apply at the latest on February 24th, 2025 via the application form.

Our Vaisala solutions contribute to societies and people’s lives in over 150 countries – and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world.  We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference!

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, fitness reimbursement, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.  As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees.

EOE AA M/F/V/D

Vaisala is proud to be an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship, status, marital status, genetic information, disability, protected veteran status, or any other legal protected status.

EEO Is the Law Poster

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at ushr@vaisala.com. Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).