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Service Center Technician

We are a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. With offices in 17 countries, our team of over 2,300 experts and 59 nationalities is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.  

 

Service Center Technician

 

         In this role, you will be part of our North American Service Center team located in Louisville, Colorado providing Calibration and Repair services on the wide range of Vaisala products. You will have an excellent opportunity to ensure all customer orders are delivered on time and with the highest quality. This is an on-site position.

 

Key Responsibilities:

  • Perform detailed troubleshooting, calibration, and repairs following established procedures, processes, and operational policies. Work directly with products and applications used to measure and monitor critical parameters in environmental and industrial settings.
  • Complete detailed calibration and repair reports using Salesforce, SAP and other reporting systems.
  • Proactively update stakeholders about repair order status.
  • Review and provide input on work instructions and repair processes along with supporting new developments and recommend changes to existing processes.
  • Collaborate with others to resolve product-related customer concerns before or after delivery.
  • Assist with controlling inventory and inventory counting.
  • 5S, LEAN and Continual Improvement of the Service Center floor.
  • General knowledge of soldering and ESD material handling.
  • This position requires standing, sitting, kneeling, and reaching.

 

 

Skills and Knowledge:

  • Excellent spoken and written English as either primary or secondary language.
  • Proficient knowledge and use of Vaisala’s ERP System (SAP) related to Calibration and Repair modules.
  • Basic calibration, troubleshooting and repair knowledge.
  • Excellent communication and interpersonal skills.
  • Ability to independently work and prioritize schedules as needed.
  • Hand-on experience assembling, operating, troubleshooting and/or maintaining electronics, electromechanical, computer, and communications equipment.
  • Proficient in the calibration and repair activities on multiple instrumentation parameters or product lines.

 

 

Educational Requirements:

  • Associate degree or a minimum of 2 years work experience in a related field.

 

ANTICIPATED SALARY RANGE: $33-$36 per hour ($68,000-$75,000 annually). Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.  Additionally, we offer our employees a competitive benefits package which is outlined below.

 

Our Vaisala solutions contribute to societies and people’s lives in over 150 countries – and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world.  We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference!

 

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, fitness reimbursement, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

 

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.  As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees.

 

EOE AA M/F/V/D

Vaisala is proud to be an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship, status, marital status, genetic information, disability, protected veteran status, or any other legal protected status.

 

EEO Is the Law Poster

 

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

 

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at ushr@vaisala.com. Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).

 

Recruiter: Erin Hanson 
Job Family: Service 
Job Grade: 9 

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